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Wednesday, May 13, 2015

HR and Human Resource two different things

Human is the core of everything, the most diverse and innovative organic creature on earth and channelling them properly in the business world is the most important thing. Firstly, without human a business doesn’t exist and secondly, without human it can’t run on its own. Business is in a true sense ‘of the people; by the people and for the people’.

HR, though it means who work in organisation but logically means recruitment process, workforce planning, remuneration/benefits, job analysis, relation, change management, organisational development, policies, anti-bulling, gender etc. So, basically everyone is thinking about the “RESOURCES or PROCESSES” and not the “HUMAN” involved.

Let’s have a look at how our thoughts and deals are poles apart.

1. In this age, when everything is changing so fast due to technology and physical movements of people, retention of the workforce has become the main issue in HR. As per statistics the top attraction to retention is Remuneration and Career Opportunities.
But a meta-analysis by Tim Judge and his colleagues reviewed the 120 years of research and synthesized the findings from 92 quantitative studies with the combined dataset included over 15,000 individuals that indicated the association between salary and job satisfaction is very weak as that there is less than 2% overlap between salary and job satisfaction levels. There are no significant differences between the U.S, India, Australia, Britain and Taiwan. There is no difference between top half of the data range reported similar levels of job satisfaction to those employees earning salaries in the bottom-half of the data range. Gallup’s engagement research also showing the same outcome which are based on about 1.4 million employees from 192 organizations across 49 industries and 34 nations. Thus, money / remuneration does not buy engagement.

2. Leadership program / training is another agenda which apparently another priority. But in reality it’s a training for the people who already have proved themselves in certain roles and then get opportunity to have further training. Not every individual gets the opportunity.
Whereas, when these ‘leaders’ go for hiring a candidate for a role, the only thing they look for is ‘Experience’. It is already proved that Knowledge and Skills contribute only 12.5% of attribution to success, the rest belongs to Attitude and Habit. No one is actually bothered with the real thing inside. A research done by Stanford University with their successful graduates showed that 93% of time, effort and money is spent to develop domain expertise, whereas just 7% on the other essential life skills (Attitude and Habit). This is because we are living in a society of industrialisation and standardisation. Dealing with people can’t be mechanical, it’s an organic and agricultural process. Lots of people will agree with it but very few actually feel and deal it.

3. Health and wellbeing program is another aspect which gets least possible focus. Moreover, Mental Health is considered a taboo in workforce. Let’s give you some statistics by National Mental Health Workforce Strategy- the economic costs of mental illness to the community was about $4.6 billion in services that were provided in 2006–07. The annual cost to employers of reduced productivity has been estimated at 30 million working days. Mental illness has been identified as the third leading cause of the burden of disease in Australia, and projections to 2023 indicate that mental illness is expected to remain the largest contributor to the prevalence of disability until the age of sixty.

People don’t do things for you, they do it for themselves. Human being flourish from diversity, curiosity and learning not from conformity. If one of these things get shafted we feel stuck and demotivated. Any standardise thing doesn’t feed the spirit. Human flourishing is an organic process. So the shift is very essential from an industrial model to an agricultural model. Though Gallup's new 142-country study on the State of the Global Workplace indicates only 13% of employees worldwide are engaged at work. The bulk of employees worldwide 63% are "not engaged," And 24% are "actively disengaged," indicating they are unhappy and unproductive at work and liable to spread negativity to co-workers.

This responsibility is to the organisations but mainly on us as an individual, we have to take ownership and responsibility as well to be creative, purposeful, offer  something special to the  employers not just do a job only from survival mindset. Sounds cold don’t worry “You cannot push anyone up the ladder unless he is willing to climb.” - Andrew Carnegie.